Wednesday, February 7, 2007

Must come from within...

Tired with the atrocities of Hutch on their poor customers, wherein according to my good friend they are "gradually cheating" customers ( sounds to me like slow poison for some bizzare reason ) i decided to shift to Airtel's student plan. I had made all the preliminary inquiries an prima facie the plan seemed to be a refreshing relief.

I reached the Airtel office around 7:30 PM this evening. It was chaotic, it was extremely crowded. New connections, old ones being revamped, migrations from Pre paid to Postpaid and vice versa. All these processes involving lot of paper work, nearly a score people at each desk and each desk manned by girls of not more than 25 years of age under the stern supervision of their boss. It was getting really hectic for them and one could clearly see the inexperience on their side once they were faced with such a massive crowd and all their requests. I really felt for them... even as i offered to take charge and ask the customers to follow the Q system, i could hear sighs from the girl manning the desk i stood at. " Its 7 45 ya... i need to get home... di sheegrhram vaa. " I could do nothing but feel bad... As for the Q i realized i was being very idealistic. Amidst all this ruckus one guy, probably in his mid twenties requested for a Student Special SIM card. Now this offer is relatively cheaper and reasonable compared to any other mobile offer that is given by the big tel com service providers. As would be the case this offer was most in demand. Now, our guy fills up the confirmation form, is polite enough to attach his photo on it... he seemed in a hurry and was trying to hurry up the lady at the counter too... now as the heading of this post would suggest, he gave them a fake ID proof of him being in some institute. It would not take him more than a second to fool the girl at the counter given her current situation and the kind of work demand that she faced in the coming minutes before she could call it a day...

She checked, he got caught... was politely asked to leave or take the regular plan... For some reason i couldnt help it and a smile came on to my face...

I got my number too. But what i carried more is a feeling that i cannot seem to gulp down. What would that guy get out of cheating that girl??? Is it so difficult to live and let live in this country of ours???

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